Source: Jorge Lorenzo

Technology plays a key role in keeping businesses fully organized. Systems such as project management software support in building, reviewing, and assessing a task. Managers and leaders can easily manage workplace activities that help in keeping things on track.

Digital Technology has played a crucial role in the workplace. The impact of digital technology and tools in the transformation of businesses is already very essential. Technology has a strong impact on every aspect of the business, from customer experience to talent acquisition to business strategy.

The management needs to execute smooth transition and also redundancy mustn’t hinder the progress.

Management has to be proactive to visualize and create an agile, adaptive, collaborative teams for creativity and innovation. It is the responsibility of the management to encourage workforce, empower employees with requisite tools and the training to use them.

The benefits of digital technology on speed, productivity, accuracy, and efficiency are already known to the management. The integration of technology with business operations helps in optimizing work and also helps in keeping track of the activities. Use of cognitive tools, efficient integration of AI in all aspects of the business from strategy to HR To talent management to the customer experience is imperative.

  • Technology work should evolve to focus on collaboration with business functions to create value. Technology teams are shifting from traditional projects to product and outcome-centric models. These prioritize cross-functional collaborations.
  • Technology leaders’ primary focus has been on cybersecurity. Digitally connected consumers have access to data through a voluminous set of channels that needs to be secured, this should include the integration of security into product design and development.
  • As per industry experts, Average IT department invests around more than half of its technology budget on maintaining business operations and spends very less on new business capabilities. There is no doubt about the fact that automation, as-a-service technology models, cloud are taking streamlining and speeding IT delivery. This is changing the way technology teams and business functions work, collaborate and create value. These are helping to eliminate tactical and operational work. Technology teams are to drive innovation and act as change agents, reducing costs should not be a priority. They should strategically invest to increase revenue, stock price or other measurements of business and shareholder value.

One of the challenges faced is that many technology leaders are recognizing that shifts are happening but they face challenges understanding implications on the workforce. It is very evident that the traditional scope of IT work is not sustainable.

Savvy CIOs and other leaders are shaping the future of technology in work. They are balancing their competing demands while continuing to maintain operational excellence, meet customer expectations and drive innovation, disruption and digital transformation. Role of technology is shifting to that of a catalyst for business strategy and transformation. Changing the expectations and delivery of technology. The proliferation of disruptive technologies is reshaping businesses, markets, and industries. Business leaders should define technology work beyond IT and refresh traditional IT ideas to create technology beyond IT.

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